Auto Anything Reviews

I called to order several items for my truck the guy I got assured me the tail gate cap number I was ordering would fit my truck. I reciever my invoice via email and noticed it was for a 2019 Ram mine was a 2021 so I called and got a woman and told her my concerns about the item she put me on hold twice for a very long time came back said she called the manufactor and they said it would fit. I recieved it and it DID NOT fit I called to let them know and she sent me a return label but I have to drive 54 miles to take to the nearest drop off store in another town. She put me through to the sales department to get a differant tail gate cap an they didn't have any that would fit my truck so now I have to wait on a refund. Which she said if I didn't but another tail gate cap it would be refunded in 24 hours. We'll see!

I bought a very expensive item and was given a 19# code for a $25 off my next purchase. When I tried to use the code it didn't work, I tried the chat line it didn't work so I called and complained and that didn't work. So ordered my next part from someone else at a discounted price.

We purchased seat covers from Auto Anything and payed $133.86. They did not fit. We confirmed with Ram that we put in the correct information for the seats in our vehicle. We contacted them and explained they sent covers that did not fit our vehicle and we requested the correct ones. We were sent a return label and told they would correct the order or issue a refund since it was their error. We stated to please send the correct ones. Instead they issued a return and then deducted $41.72 from the amount refunded for shipping/restocking even though it was their error in sending us the wrong seat covers for our vehicle. Literally paid $41.72 for absolutely nothing.

i ordered coverking seat covers for my 2011 ram. was not happy with the fit. kaye mendoza helped me get the covers returned quickly at no cost to me, and handled my refund. she is a real asset to the company. could not have been nicer.

Ordered my new ball joints from Morris, they even had a deal for 30 bucks off and free shipping. They arrived a day early, well packed. I would easily recommend Morris4x4 to anyone wanting top quality jeep parts for a fair price and faster then expected shipping. Great customer service as well, I had a few questions and the representative, Clark? Took the time to explain everything and even compared what I picked to other parts. A+ business

I ordered the Mopar Shift cable bushing from Morris 4x4 and I have to say it was the easiest install I have ever done. It took longer to get under the Jeep than it did to actually install the bushing. Great product.

Ordering from morris 4x4 has been a breeze. My poison spider hood louver showed up faster then i thought and was in great shape. Installation was easy and it looks great! Im very happy with it & morris 4x4 for helping me build my rig

Wish I would have had this years ago
Review by Chris F. on 9 Mar 2021review stating Wish I would have had this years ago This is an incredible piece of engineering. Really satisfied with the quality and workmanship. Morris also had the best pricing available. Everyone should run these on the trails..

This Rough Country hard, tri-fold, low profile bed cover is great! It's powder coated, textured aluminum. It fit perfectly the first time and was a cinch to install. The whole process took about 15 minutes. It has rubber surrounds to keep your stuff nice and dry in the bed and even comes with drain tubes to remove water from the mounting channels.  I've been through rain storms and car washes and the bed stays bone dry. I've purchased parts for my Jeeps from here in the past so of course I trusted them when it came to outfitting my new truck. They did a great job of communicating throughout the process and even with shipping delays due to Covid and snow storms, it arrived quickly and in perfect condition. I look forward to purchasing more great products in the future!

I highly regret buying from this seller. I tried to purchase a set of floor mats for my 2020 transit van. The first set did not come close to fitting. After a lengthy conversation I was able to convince the representative to let me return them if I purchased a set of weather tech mats. The weather tech mats did not come close to fitting. This time, after a lengthy interview, I am required to submit pictures and wait and indefinate time before they will let me know if I am eligible to return the mats they sold me and if so, how much they will charge me to return them. This is rediculous, they did not deliver what I purchased and I should not have to jump through these hurdles just to return a product that was not as advertized. Buyer beware, do not use these guys.

I have attached the conversation I had with AutoAnything Chat below. I did request a chat transcript but it was never send. The first amount of my return was LESS than half of what I paid and did not include a refund the taxes I paid on the item. My bill was $359.50 and the amount of the refund was $176.65. Throughout the conversation, the restocking fee was $16.28 but at the end of the conversation, I was refunded $67 for the restocking fee. EXTREMELY DISAPPOINTED!
AutoAnything Chat
Gearhead
Live Support
Chat started
I need to return order 21319xxx
Danelle joined the chat
Danelle: Welcome to AutoAnything.com My name is Danelle. I would be happy to assist you!
Hi, Nikki. One moment please while I look that up for you.
Thank you for the patience. It seems that there is already a return process initiated. One moment while I re send you the return label.

ME: Actually, I wanted to talk about all the fees attached. That is why I didn't proceed.
Danelle: I see. Can you tell me more how I can help you with that?
ME: What will my return amount be? It said like$117.00 for a return label and $60 to restock. That is extreme in my opinion

Danelle: I see. Right now, I see that the total credit is: $176.65. One moment while I check on that, Nikki.
Nikki, thank you for the patience.

ME: No problem

Danelle: I have checked carefully and my apologies as I do not have an exact information why the FedEx return label is $110.95. The only information I see that it became $127.23 aside from the Restocking fee is the tax of $16.28

ME: Can you correct it?

Danelle: Let me check what I can further do, Nikki. One moment please

ME: Even with the numbers you provided, the refund would be $215.99

Danelle: The total amount we have received is $359.50 and then the total fees is $195.06 after tax. That is the reason why the refund amount is $176.65. On my calcualtion, it should be $164.44 given the fees but $176.65 is the amount that is showing on the order.
I am still checking what I can do further, Nikki. Please bear with me

ME: OK thank you. I would like more details on the fees.

Danelle: No problem. While checking, Nikki, would you mind me asking the reason why you wish to return the order

ME: The cover in my husband's truck will not work with that tool box. It is a hard cover that does not open from the back of the bed
I had spoken with customer service and they assured me it will, so I ordered it. Unfortunately, it does not

Danelle: I see. Have you processed a re order in exchange with the returned item or just processed a return

ME: Just a return

Danelle: Thank you for the information.
Upon checking, I see that the Return label fee has been adjusted for size and weight of the package as it is too big. But I really wanted to help you on this. I can take care of the Restocking fee of $67.83. How's that sounds?
Nikki, are you still there

ME: Yes. So what would my return be?

Danelle: Thank you. One moment while I process the adjustment so I can give you the exact refund amount^^
Thanks for the patience, with the restocking fee adjusted, your total credit is: $248.55.
I have also re sent the adjusted return label.
Is there anything else I can help you with? I'd be happy to help

ME: Give me a minute to check with my husband please. You emailed the information?

Danelle: Yes, I emailed it at *******@yahoo.com

ME: OK Thank you. I am not happy about this. I won't order again from AutoAnything. Your company should take a look at Amazons return policy. I would have clicked a few buttons and been satisfied with my return. Very disappointed that this was not clearly stated. I have no choice but to write a bad review on Google. You were extremely helpful though. I appreciate your time.

Danelle: I truly understand where you are coming from, Nikki. I appreciate the understanding as well.
Would you like me to check anything else for you

ME: No Thank you

Danelle: No problem. Thank you for chatting AutoAnything, have a great day
Danelle Ingua left the chat
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Ordered floor mats for my F250 back in early November and since then I have had my delivery date pushed back 3 times....now they are telling me delivery date is the end of February...that is over 4 months for delivery
COMPLETELY UNACCEPTABLE!
To make matters worse, they charged my credit card and I cannot get a Auto Nothing rep to cancel my order, They keep telling me the delay is the manufacture and it is due to Covid...BS! I have found 10 other sites online and can have my mats in 5 days.
They are also still offering the back ordered mats on their site but are neglecting to inform customers that the mats are back ordered. They just want to charge your credit card and make you wait!
Do not use these clowns they are a rip off.